2024-25 ANNUAL REPORT    5
NC 211 Support Line
9,599 local residents called United Way’s 211 hotline 
to access local services
5,314 callers were referred for housing stability and 
shelter programs
3,400 callers were referred to utility support services 
476 callers were referred to local food pantries
BEHIND EVERY NUMBER 
IS A FAMILY 
WORKING TOWARD 
GREATER STABILITY — 
AND THE COMBINED EFFORT OF 
PARTNERS, SUPPORTERS, 
AND UNITED WAY PROGRAMS 
WORKING TOGETHER TO MAKE THAT 
PROGRESS POSSIBLE.
Health & Basic Needs
731 individuals secured or maintained 
permanent housing
2,153 individuals accessed health care
4,433 individuals received healthy food
2024-25 ANNUAL REPORT    5

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