2024-25 ANNUAL REPORT    7
FAMILY SUCCESS CENTERS: 10 years 
of building pathways forward
For a decade, United Way of Greater Greensboro’s 
two Family Success Centers have helped families 
move toward stability through sustained coaching, 
coordinated services, and long-term support. What 
began as a pilot in 2015 has grown into a proven 
component of our Integrated Service Delivery model, 
helping shape how we partner, invest, and support 
households across Greensboro.
This milestone reflects more than longevity. It 
represents years of learning, collaboration, and a 
commitment to walking alongside families over time.
UNDERSTANDING THE 
FAMILIES OFTEN OVERLOOKED
Why we’re deepening our focus
This year, to highlight a reality the federal poverty line does 
not capture, we continued elevating awareness of households 
described as “ALICE” — Asset Limited, Income Constrained, 
Employed. These are working households earning above the 
poverty threshold yet unable to afford basic necessities such as 
housing, childcare, transportation, and health care.
In 2024–2025, we centered our focus on education and shared 
understanding of who ALICE  households are and how we 
can change outcomes. United Way of Greater Greensboro 
strengthened internal knowledge of ALICE data across staff 
and board leadership, building a common language around the 
financial pressures facing working families in Guilford County.
North Carolina recently joined the United For ALICE network, 
with United Way of North Carolina leading the effort to bring 
standardized ALICE research to our state. North Carolina is now 
one of more than 30 states using ALICE data to better understand 
and support households that are working and still cannot afford 
the basics. Learn more at UnitedForALICE.org.
2024-25 ANNUAL REPORT    7
Guilford Success Network 
(Spring 2024 through June 30, 2025)
79% of members worked on employment goals
56% (75 members) increased income
87 members connected to employment-related 
services
23 individuals secured higher-paying jobs
3 members graduated from the Cone Health 
CMA Academy
These early results reflect strong engagement and 
measurable financial progress within GSN’s first year 
of operation.

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